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| Establishing service quality management system : implementation at Taksim - 4. Levent metro line | 142 |
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| Establishing service quality management system : implementation at Taksim - 4. Levent metro line | 10 | 14 | 0 | 0 | 0 | 0 | 0 |
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| Establishing service quality management system.pdf | 90 |
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