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  • Publication
    QoE Estimation for the Wi-Fi Edge with Gradient Boosting-based Machine Learning
    (Institute of Electrical and Electronics Engineers Inc., 2023) Argın, Berke; Demir, Mehmet Özgün; Onalan, Aysun Gurur; Salik, Elif DIlek; Gelal, Ece; Argın, Berke, Lifemote Networks, Istanbul, Turkey; Demir, Mehmet Özgün, Lifemote Networks, Istanbul, Turkey; Onalan, Aysun Gurur, Lifemote Networks, Istanbul, Turkey; Salik, Elif DIlek, Lifemote Networks, Istanbul, Turkey; Gelal, Ece, Bahçeşehir Üniversitesi, Istanbul, Turkey
    An integral part of the Intent-Based Networking paradigm is estimating and improving the end-user quality of experience (QoE). Estimating user experience from the (wide-area) network data alone does not accurately represent the performance at customer premises since Wi-Fi at the edge also significantly affects the perceived QoE. We propose machine learning-based estimation of the end-users' perceived QoE for web browsing and video streaming applications, based on Wi-Fi statistics. We implement support vector machine (SVM), decision tree (DT), multilayer perceptron (MLP), XGBoost, and CatBoost algorithms and compare their performance. To the best of our knowledge, our CatBoost-based model yields the highest accuracy to date, 0.92 R2, in estimating the QoE for web browsing based on Wi-Fi statistics. Our experiments also show that the XGBoost-based QoE estimator outperformed the neural network-based model in estimating the QoE for video streaming. Our work demonstrates that network operators can infer the user-perceived QoE in a Wi-Fi network through telemetry data obtained by passive measurements. © 2023 Elsevier B.V., All rights reserved.
  • Publication
    Advancing WebRTC QoE Assessment with Machine Learning in Real-World Wi-Fi Scenarios
    (Institute of Electrical and Electronics Engineers Inc., 2024) Argın, Berke; Demir, Mehmet Özgün; Salik, Elif DIlek; Onalan, Aysun Gurur; Batum, Öykü Han; Gelal, Ece; Argın, Berke, Lifemote Networks, Istanbul, Turkey; Demir, Mehmet Özgün, Lifemote Networks, Istanbul, Turkey; Salik, Elif DIlek, Lifemote Networks, Istanbul, Turkey; Onalan, Aysun Gurur, Lifemote Networks, Istanbul, Turkey; Batum, Öykü Han, Lifemote Networks, Istanbul, Turkey; Gelal, Ece, Bahçeşehir Üniversitesi, Istanbul, Turkey
    Video conferencing applications play a key role in enabling use cases like remote working, education, and potentially the metaverse. From the perspective of Internet service providers, predicting the end user’s Quality of Experience (QoE) in such applications is critical in allocating the right resources to ensure consistently high QoE. This work addresses the estimation of user QoE from link-layer performance metrics such as transferred packets, queue size, signal strength, and channel occupancy for WebRTC-supported applications. Our study entails collecting a data set capturing various Wi-Fi scenarios in practical environments and training machine learning models on this data to estimate the perceived QoE. Our findings demonstrate improvement in prediction accuracy compared to earlier models and QoE representations, furthermore, we also investigate the explainability of the models with the help of SHAP values. © 2024 Elsevier B.V., All rights reserved.