360°A3: An IT-Based Management Methodology

Abstract

Digitalization has been one of the most important problems now for companies. Organizations would follow this daunting route for a long time. They should first of all learn and measure their governance skills and then build the technical and management studies that are required for IT systems to become a value. They should also develop, by their full implementation of consulting, oversight and valuation services, a risk management structure with the correct methodology. There are various guidelines and procedures to be followed in all areas in accordance with this whole procedure. All of these procedures and approaches have their boundaries and useful in one or more areas. However, the industrial need shows that there should be a methodology which can cover all aspects of enterprise governance of it, digital transformation, audit, assessment, risk management, valuation of it as well as advisory and strategic alignment. This methodology was created for this purpose to fulfill this gap within industry and let companies have a broadened view of where they are within Enterprise IT Governance and their maturity levels as well as a roadmap for the studies which should be done to achieve a proper and desired digital transformation. With the elements within the methodology, it primarily determines the strategic depth and vision goals and offers a degree of maturity about the level of governance. This methodology, which focuses on measuring the value and impact of IT processes within the organization after measuring the level of governance maturity, does not only look from an IT perspective, but also performs an examination to cover all processes of the organization. While the relationships that IT teams establish with other departments within the corporate processes and the added value, they add to them are measured, the approaches of departments such as human resources that will contribute to IT processes within the scope of 360-degree evaluation are also measured. This paper conducts qualitative and quantitative analytical measurements in emerging technique implementations in order to equate them with current methods. The key objective of this paper is to introduce an integral literature-deficient approach and to talk about the benefits of this methodology in the long term. © 2022 Elsevier B.V., All rights reserved.