Service failures and recovery recommendations : a content analysis on private shopping sites

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dc.contributor.advisorKaraosmanoğlu, Elif
dc.contributor.authorSelçuk, Aslıhan Güzin
dc.date.accessioned2015-05-20T13:02:47Z
dc.date.available2015-05-20T13:02:47Z
dc.date.issued2012
dc.identifier.urihttps://hdl.handle.net/20.500.14719/205
dc.language.isoentr_TR
dc.subjectService industriestr_TR
dc.subjectQuality controltr_TR
dc.subjectElectronic commercetr_TR
dc.subjectInternet marketingtr_TR
dc.titleService failures and recovery recommendations : a content analysis on private shopping sitestr_TR
dc.typeThesistr_TR

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