Effects of recent IVR applications on call center performance in banking sector

No Thumbnail Available

Files

Effects of recent IVR applications on call center performance in banking sector.pdf (3.35 MB)

Date

2014

Authors

Journal Title

Journal ISSN

Volume Title

Publisher

Graduate School of Natural and Applied Sciences

Abstract

Description

Keywords

Citation

URI

https://hdl.handle.net/20.500.14719/1094

Collections

Tez

Endorsement

Review

Supplemented By

Referenced By