Effects of recent IVR applications on call center performance in banking sector
| dc.contributor.author | Küçükdurmaz, Umut | |
| dc.date.accessioned | 2017-02-16T08:11:34Z | |
| dc.date.available | 2017-02-16T08:11:34Z | |
| dc.date.issued | 2014 | |
| dc.identifier.uri | https://hdl.handle.net/20.500.14719/1094 | |
| dc.language.iso | other | tr_TR |
| dc.publisher | Graduate School of Natural and Applied Sciences | tr_TR |
| dc.title | Effects of recent IVR applications on call center performance in banking sector | tr_TR |
| dc.type | Thesis | tr_TR |
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